Dec 23, 2019 Once you get into the automated phone system, you can say, “check my Apple store gift card balance.” The system should take you to the gift card department. Select your preferred language and then pick 1 for your gift card balance. The system will ask you to enter the pin on the back of your card, followed by the pound sign. Some physical gift cards bought from Amazon.com don't come with values printed on them. In this case, you can view the value by going to Your Orders.In Your Orders, find the gift card order, and compare the 16-digit serial number (located beside the gift card amount) in the order details to the serial number on the back of the gift card. Jun 08, 2020 The balance is used for each purchase that you make until there isn't any balance left. Learn how to create an Apple ID if you don't have one. Apple ID balance isn’t available in all countries or regions. Find out if Apple ID balance from adding funds or redeeming gift cards (or both) is available in your country or region.
Redeem an App Store & iTunes gift card or code from Apple.
What you can buy with a gift card
When you redeem an App Store & iTunes Gift Card, you add credit to your Apple ID balance. You can use that credit to make purchases in the App Store, iTunes Store, Apple TV app, or Apple Books. Or you can use the credit to upgrade your iCloud storage or pay for subscriptions like Apple Music, Apple Arcade, Apple TV+, Apple TV channels, or Apple News+.
You can’t use your credit to buy gifts for someone else or buy more gift cards. You also can’t share credit with family members, even if you use Family Sharing.
Locate your redemption code
When you redeem a gift card, you'll be asked for the card's redemption code. Peel or gently scratch off the label on the back of the gift card to reveal a 16-digit code that starts with an X. (If you have an older card, the number might appear in a different place.) If your code is damaged or illegible, contact Apple Support.
Promotional content codes might not have a sticker, might not be 16 digits, and might not start with an X.
Redeem a gift card or code on your iPhone, iPad, iPod touch
- Open the App Store app.
- At the bottom of the screen, tap Today.
- At the top of the screen, tap the sign-in button or your photo.
- Tap 'Redeem Gift Card or Code.' If you don’t see “Redeem Gift Card or Code,” sign in with your Apple ID. Learn what to do if you forgot your Apple ID.
- Tap 'Use Camera' and follow the instructions on the screen. If you have an older card or you're in certain countries or regions, you might not be able to redeem a card with your camera. Tap 'You can also enter your code manually,' then follow the instructions on the screen.
- If you have an App Store & iTunes Gift Card, enter the 16-digit code, which starts with X, from the back of the card.
- If you have a promo or content code, enter the code from the back of the card.
- Tap Done.
Redeem a gift card or code on your computer
- On your Mac, open the App Store.
- Click your name or the sign-in button in the sidebar.
- Click 'Redeem Gift Card.'
- Tap 'Use Camera' and follow the instructions on the screen. If you have an older card or you're in certain countries or regions, you might not be able to redeem a card with your camera. Tap 'You can also enter your code manually,' then follow the instructions on the screen.
- If you have an App Store & iTunes Gift Card, enter the 16-digit code, which starts with X, from the back of the card.
- If you have a promo or content code, enter the code from the back of the card.
Using a PC?
If you're using a PC, redeem your gift card in iTunes. From the menu bar at the top of the iTunes window, choose Account, then choose Redeem, then sign in and follow the instructions on the screen.
Redeem a gift card on your Android device
On your Android device, you can use gift cards only for Apple Music subscriptions.
- Open the Apple Music app.
- Tap the menu button , then tap Account.
- Tap 'Redeem Gift Card or Code.'
- Enter the code from the back of the card, then tap Redeem.
If you received an App Store & iTunes Gift Card by email
To redeem a gift card that someone emailed to you, open the email and tap or click the 'Redeem Now' button.
If you can’t redeem a gift card or content code

If you see a message that your card is invalid, inactive, or has already been redeemed, learn what to do.
If your code is damaged or illegible, contact Apple Support.
You can’t redeem Apple Store Gift Cards in the App Store, iTunes Store, or Apple Books. Find out what to do if you have an Apple Store Gift Card or don't know what type of gift card you have.
Learn more
- Learn how to redeem digital copies of DVDs or Blu-rays in the iTunes Store or Apple TV app.
- Some purchases might require that you have a credit card on file, even if you are using Apple ID credit to make the purchase.
App Store and iTunes Store features might vary by country or region. Find out what's available in your country or region.
App Store & iTunes Gift Cards aren't available in all countries or regions. Find out if you can use gift cards in your country or region.
The Mac App Store is a paradise of high-quality applications and games. Just like the iOS App Store or iTunes, you can use gift cards or promo codes to get apps and games on your Mac. You can use the same iTunes gift card in the iOS App Store or the Mac App Store. A Mac promo code can only be redeemed in the Mac App Store and an iOS promo code can be redeemed on an iPhone or iPad, or in iTunes.
If you have received a promo code for a Mac app or game or an iTunes Gift Card, you can use it to get great content right on your Apple desktop or laptop computer. Here's how.
How to redeem an iTunes Gift Card or Mac promo code in the Mac App Store
- Launch the Mac App Store on your Mac.
- Click on Featured section in the Mac App Store.
Select Redeem on the far right of the Mac App Store window, under the Quick Links section.
- Enter your Apple ID and password when prompted.
- Click Sign In.
- If you have a physical iTunes Gift Card, peel or scratch off the label on the back of the card to reveal the hidden code.
- Click on Use Camera.
- Hold the iTunes Gift Card up to your Mac's camera. It will automatically capture the code.
- Or, enter the code manually. Promo codes must be entered manually.
Click Redeem.
You will then see a notification that you have successfully redeemed your code.
How to redeem an iTunes Gift Card or Mac promo code in the Mac App Store in macOS Mojave
In macOS Mojave, redeeming a gift card is much easier. You can find the Redeem button at the bottom of every page!
Apple occasionally offers updates to iOS, iPadOS, watchOS, tvOS, and macOS as closed developer previews or public betas. While the betas contain new features, they also contain pre-release bugs that can prevent the normal use of your iPhone, iPad, Apple Watch, Apple TV, or Mac, and are not intended for everyday use on a primary device. That's why we strongly recommend staying away from developer previews unless you need them for software development, and using the public betas with caution. If you depend on your devices, wait for the final release.
Mac Gift Cards Online
- Launch the Mac App Store on your Mac.
Click Redeem at the bottom of any of the App Store main pages. You can also find it in your Account page.
- Enter your Apple ID and password when prompted.
- Click Sign In.
- If you have a physical iTunes Gift Card, peel or scratch off the label on the back of the card to reveal the hidden code.
- Click on Use Camera.
- Hold the iTunes Gift Card up to your Mac's camera. It will automatically capture the code.
- Or, enter the code manually. Promo codes must be entered manually.
Click Redeem.
You will then see a notification that you have successfully redeemed your code.
How to find your iTunes Gift Card balance in the Mac App Store
An iTunes Gift Card covers all Apple stores that are connected using the same Apple ID, including iTunes, the iOS App Store, the Mac App Store, and the Apple TV App Store. You can see your balance by viewing your account.
- Launch the Mac App Store on your Mac.
- Click on Featured section in the Mac App Store.
Your iTunes Gift Card balance will be displayed next to Account under the Quick Links section.
How to find your iTunes Gift Card balance in the Mac App Store in macOS Mojave
Mac Apps Gift Card Balance
In macOS Mojave, things have changed a little. Your Account is in a new place and the user interface is generally easier to understand.
Apple occasionally offers updates to iOS, iPadOS, watchOS, tvOS, and macOS as closed developer previews or public betas. While the betas contain new features, they also contain pre-release bugs that can prevent the normal use of your iPhone, iPad, Apple Watch, Apple TV, or Mac, and are not intended for everyday use on a primary device. That's why we strongly recommend staying away from developer previews unless you need them for software development, and using the public betas with caution. If you depend on your devices, wait for the final release.
- Launch the Mac App Store on your Mac.
- Click on your Account icon in the bottom left corner of the Mac App Store window.
Click on View Information.
Your iTunes Gift Card balance is listed as Apple ID Balance.
How to find an app or game you downloaded with a promo code
If you receive a promo code (also called a content code) for an app or game, after you redeem it, it will begin downloading automatically.
- Launch the Mac App Store on your Mac.
- Click on Purchased section in the Mac App Store.
The app or game you just downloaded will be at the top of the list. If the download is finished, click on Open to open it.
How to find an app or game you downloaded with a promo code in macOS Mojave
Thanks to a Mac App Store redesign, it's much easier to find apps and games you've purchased with a download code in macOS Mojave.
Apple occasionally offers updates to iOS, iPadOS, watchOS, tvOS, and macOS as closed developer previews or public betas. While the betas contain new features, they also contain pre-release bugs that can prevent the normal use of your iPhone, iPad, Apple Watch, Apple TV, or Mac, and are not intended for everyday use on a primary device. That's why we strongly recommend staying away from developer previews unless you need them for software development, and using the public betas with caution. If you depend on your devices, wait for the final release.
- Launch the Mac App Store on your Mac.
- Click on your Account icon in the lower left corner of the Mac App Store window.
The app or game you just downloaded will be at the top of the list. If the download is finished, click on Open to open it.
Any questions?
Do you have any questions about downloading a gift card or promo code in the Mac App Store? Let us know and we'll answer them for you.
Updated August 2018: Added steps for changes in macOS Mojave.
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